Rescue Center
The area of the Rescue Center is completely closed to the public. Here we have our Veterinarian Clinic, Quarantine and the Pre-release Area. It is here where the animals that will have the possibility of being released back into the wild remain in recovery, rehabilitation and being raised. We explain the process that every animal that enters our Rescue Center receives.
Step 1
Animal intake
When an animal enters, an admission form is filled out where all possible information is collected regarding its history (species, age, sex, origin, cause of rescue, diet). The animals can be delivered by SINAC officials, Public Forces, Firefighters, other institutions/companies or private individuals.









Step 2
Medical Evaluation
When an animal arrives at the Rescue Center, our head veterinarian performs a full medical assessment in the Veterinary Clinic. Necessary samples are taken for required tests to determine the next steps in their care and their potential path forward.
Step 3
Treatment or rearing
If the animal is an infant, it enters our specialized quarantine area for rearing. Over time, the enclosure is adapted according to the animal's needs to stimulate its growth. If the animal requires recovery or any treatment, it is placed in the isolation quarantine area or in specific enclosures for its care.







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Step 4
Pre- release
When the animals complete their quarantine, rearing, or recovery process and are ready for pre-release rehabilitation, they are transferred to a more isolated area with enclosures in the forest. Here, they will learn how to hunt, seek shelter, defend themselves, and fend for themselves, so they can survive on their own once they return to their natural habitat. Human contact is minimal to ensure the animal retains its wild instincts. In some cases, the monitoring of the animals is done using camera traps.
Step 5.A
Release
Once the animals are rehabilitated and ready to be returned to their natural habitat, the most suitable site for their reintroduction is selected, aiming to place them near the area where they were rescued. It is always ensured that there is available food for them, as well as safety from human presence or threats that could affect their survival. Learn about some release cases in our Blog and News section!















Step 5.B
Sanctuary
When the animal unfortunately cannot be released, it remains at our other care site: the Sanctuary, where we provide a good quality of life in enclosures that are naturally designed, along with an environmental enrichment program. Learn about the animals in our sanctuary and the tours available to visit them!